Privacy Policy

Last Updated: January 25, 2025

1. Introduction

Nashville Car Locator ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and phone number (when submitting inquiries)
  • Dealership information (business name, address, contact details)
  • Payment information (processed securely through PayPal)
  • Vehicle preferences and search history

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Search queries and interactions with the Service

3. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: Connect buyers with dealerships and facilitate vehicle inquiries
  • To Process Payments: Handle dealership subscription payments
  • To Communicate: Send lead notifications, confirmations, and service updates
  • To Improve Services: Analyze usage patterns and enhance user experience
  • To Ensure Security: Detect and prevent fraud, abuse, and security incidents
  • To Comply with Law: Meet legal obligations and respond to legal requests

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Dealerships

When you submit an inquiry about a vehicle, we share your contact information and message with the relevant dealership so they can respond to your inquiry.

With Service Providers

We use third-party service providers to help us operate our business:

  • PayPal: Payment processing for dealership subscriptions
  • Email Services: Sending notifications and communications
  • Analytics: Google Analytics, Hotjar for website analytics
  • Hosting: IONOS for website hosting and database services

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Advertising Cookies: Used for targeted advertising (Facebook Pixel)

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Dealership subscription data is retained for accounting and legal compliance purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected]

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Nashville Car Locator

Nashville, TN

Email: [email protected]

Phone: (615) 555-CARS